Early start of dealing with a car wreck day

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The joys of dealing with people in the car repair biz and insurance companies.

Got up at sunrise to go over to the wrecker place to release Christine's car to Geico.

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Geico was a pure pleasure to deal with. This is my second time dealing with them and both times Geico customer service has been outstanding.

The wrecker place was what you would expect from a wrecker place. They offered to knock a few hundred off the deductible off if they did the repairs. To their credit they had a first rate repair facility with all the latest stuff that was full of high end cars having major damage repaired. What wasn't so good was how shady they got when we decided to let Geico do the repairs. Things like losing the car key, delaying the release with paperwork red tape, bad mouthing Geico, and just making themselves seem completely untrustworthy. Geico didn't have anything good to say about them either.

Not sure if the car is totaled or not. They started stripping it down already and actually it doesn't look so bad under the external panels. We should know in a day or so if it will be total loss or not. She is really happy that I talked her into getting gap insurance as she is upside down in her loan just in case it does turn out to be totaled.

Geico gave her a PT Cruiser at a great rate that is costing her next to nothing after her coverage pays their part and even is extending her coverage if the repairs take longer then what her policy covers. They did the same thing when I had my accident so I guess it is standard practice for them.

She is really sore all over and still kind of out of it so went to the doctor today who naturally sent her to get a xray and a cat scan. My cynical side figures the doctors want to milk this for all that they can but I am happy that she is getting checked out.

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